Privacy policy - Toronto Pearson Airport Taxi

At torontopearsonaiporttaxi.ca, we value the trust our customers place in us. This privacy policy explains how we collect, use, protect, and manage personal information when you visit our website or book our airport taxi and limousine services.

By using our website or services, you agree to the practices described in this privacy policy.

1. Who this privacy policy applies to

This privacy policy applies to:

Visitors to torontopearsonaiporttaxi.ca

Customers booking airport taxi or limousine services

Individuals who contact us by phone, email, or online forms

It covers information collected online and offline in connection with our transportation services.

2. Personal information we collect

We collect personal information only when it is necessary to provide reliable and efficient service.

Information you provide directly

When you make a booking or contact us, we may collect:

Full name

Phone number

Email address

Pickup and drop-off locations

Date and time of travel

Flight number or airline details

Payment details (processed securely through third-party providers)

This information helps us confirm reservations, coordinate drivers, and ensure on-time airport pickups and drop-offs.

3. Information collected automatically

When you visit our website, certain information is collected automatically, including:

Ip address

Browser type and device information

Pages viewed and time spent on the website

Referral source (how you found our site)

This information is used only to improve website performance, security, and user experience.

4. Why we collect your information

We collect and use personal information for the following purposes:

To process and manage bookings

To provide airport transportation services

To communicate booking confirmations, updates, or changes

To respond to customer inquiries and support requests

To improve our services and website functionality

To meet legal and accounting requirements

We do not collect more information than necessary and do not use it for unrelated purposes.

5. Consent and your choices

By providing your information, you consent to its collection and use as described in this privacy policy.

You may withdraw consent at any time, subject to legal or contractual obligations, by contacting us.

Withdrawing consent may affect our ability to provide certain services.

6. Cookies and website technologies

Our website may use cookies to:

Improve website functionality

Remember user preferences

Analyze website traffic

Cookies do not personally identify you. You can disable cookies in your browser settings, but some features of the website may not function properly.

7. How we share information

We respect your privacy and limit information sharing.

Your information may be shared only:

With drivers and dispatch partners to fulfill your booking

With payment processors to complete transactions securely

With service providers who support website operations

When required by law or legal authorities

We do not sell, rent, or trade personal information to third parties.

8. Payment security

Payments are handled through secure third-party payment systems. We do not store full credit or debit card details on our servers.

Payment providers are responsible for maintaining industry-standard security protections.

9. How we protect your information

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure. Access to personal data is limited to authorized personnel only.

While we work to safeguard your data, no system can guarantee absolute security.

10. How long we keep information

We retain personal information only for as long as necessary to:

Complete services

Maintain business records

Meet legal and regulatory obligations

Once no longer needed, information is securely deleted or anonymized.

11. Access and corrections

You have the right to:

Request access to your personal information

Request correction of inaccurate or incomplete information

Requests can be made by contacting us directly.

12. Children’s privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children.

13. Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Visitors should review their privacy policies separately.

14. Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in business practices or legal requirements. Updates will be posted on this page with a revised effective date.

15. Contact us

If you have questions about this privacy policy or how your information is handled, please contact us: